Privacy Policy
Last Updated: 29/3/2026
This Privacy Policy explains how researchmena (“researchmena”, “Research MENA”, “we”, “us”, or “our”) collects, uses, stores, shares, and otherwise processes personal data when you use our website, platform, forms, applications, communications, and related services available through researchmena.com and any related services (collectively, the “Services”).
This Privacy Policy applies to:
companies, teams, and researchers who use our Services to recruit or manage participants for research activities;
individuals who sign up, apply, or participate in research opportunities through our Services; and
visitors to our website.
By using our Services, you acknowledge this Privacy Policy.
1. Who We Are
researchmena is based in Cairo, Egypt.
If you have any questions about this Privacy Policy or our data practices, you can contact us at:
2. The Types of Data We Collect
Depending on how you interact with the Services, we may collect the following categories of personal data:
A. Account and Business Information
If you use researchmena as a company, client, or researcher, we may collect:
your name
work email address
company name
job title
billing information
login credentials or authentication-related information
communications with us
B. Participant Information
If you apply for or participate in research studies through researchmena, we may collect:
your name
email address
phone number, if you provide it
demographic information
location or country
language preferences
screening responses
study eligibility information
participation history
scheduling availability
incentive and payout details
any other information you choose to provide in forms, applications, or communications
C. Research and Study Information
We may collect information related to studies run through the platform, including:
study descriptions
eligibility criteria
screener questions and responses
participant matching data
scheduling details
attendance and completion status
notes or operational information related to study coordination
payment or incentive approval information
D. Payment and Incentive Information
If we handle incentives, reimbursements, or other participant payments, we may collect and process:
payment amount
payment status
payout method
transaction-related records
limited payment details necessary to facilitate payouts
In some cases, payment processing may be handled by third-party payment service providers, who may collect or process payment information directly under their own privacy terms.
E. Technical and Usage Information
When you use our website or Services, we may automatically collect certain technical information, such as:
IP address
browser type
device type
operating system
pages viewed
referring website
timestamps
session activity
cookies and similar technologies
3. How We Use Personal Data
We may use personal data for the following purposes:
to provide, operate, maintain, and improve the Services
to create and manage user accounts
to recruit, screen, match, and coordinate research participants
to schedule studies, interviews, or other research activities
to communicate with clients, researchers, and participants
to process incentives, reimbursements, and other payouts
to respond to inquiries, support requests, or operational issues
to analyze and improve platform usage, performance, and reliability
to prevent fraud, abuse, unauthorized access, or misuse of the Services
to enforce our Terms of Service and other policies
to comply with legal, regulatory, tax, accounting, or compliance obligations
to send service-related or transactional emails
to send marketing emails where permitted, subject to applicable opt-out rights
4. Our Role in Processing Data
Our role may vary depending on the context:
When we collect data to operate our own website, platform, communications, and business operations, researchmena generally acts as the party determining how that data is used.
When a company or researcher uses researchmena to run a study, that company or researcher may independently determine the purpose of that study, participant criteria, and related research decisions.
In some cases, researchmena may process participant or study-related data on behalf of a client in order to provide the Services.
Because research workflows can vary, the same data may sometimes be processed by researchmena for platform operations and by a client for its own research purposes.
5. Legal Bases and Consent
Where required, we rely on appropriate legal grounds to collect and use personal data, which may include:
your consent
the performance of a contract or steps taken at your request
compliance with legal obligations
our legitimate interests in operating, securing, and improving the Services
the establishment, exercise, or defense of legal claims
Where we rely on consent, you may withdraw it, subject to legal or operational limitations.
Egypt’s current privacy framework recognizes multiple lawful bases for processing, gives individuals rights over their data, requires breach notification, restricts some direct electronic marketing activity without consent, and places controls on certain cross-border transfers. (Kennedys Law)
6. How We Share Personal Data
We may share personal data only as reasonably necessary for the purposes described in this Privacy Policy, including with:
clients, researchers, or organizations running studies through the platform
service providers who help us operate the Services, such as hosting, analytics, authentication, scheduling, communications, or payment providers
professional advisors such as lawyers, accountants, auditors, or insurers
regulators, authorities, courts, or law enforcement where required by law or to protect rights, safety, or the integrity of the Services
a buyer, investor, successor, or other party involved in a merger, acquisition, financing, reorganization, or sale of assets
We do not sell personal data to third parties for their own advertising use.
7. Participant Data and Research Use
If you are a participant, your data may be shared with a client or researcher for legitimate research-related purposes, including:
evaluating eligibility
scheduling participation
communicating about a study
confirming attendance or completion
managing incentives or reimbursements
understanding research findings, where relevant
Clients and researchers who receive participant information are responsible for using it in accordance with applicable law and the terms under which it was collected.
8. Email Communications
We may send emails related to:
account creation or access
study invitations or updates
scheduling and participation logistics
payment or incentive notifications
service or operational announcements
support communications
marketing updates, where permitted
You may opt out of marketing emails at any time by using the unsubscribe link in those emails. You may still receive transactional or service-related emails where necessary.
9. Cookies and Similar Technologies
We may use cookies and similar technologies to:
keep users signed in
remember preferences
understand website usage
improve performance and user experience
measure the effectiveness of pages, forms, or campaigns
help secure the Services
You may be able to manage cookies through your browser settings. Disabling some cookies may affect how the Services function.
10. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
provide the Services
manage studies and participant relationships
maintain records of payments and incentives
resolve disputes
enforce agreements
comply with legal, accounting, tax, or regulatory obligations
Retention periods may vary depending on the type of data, the nature of the service, and applicable legal requirements.
11. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
12. International Transfers
Your personal data may be stored or processed in countries other than your own, including where our service providers operate.
Where we transfer personal data across borders, we take reasonable steps to ensure appropriate protection and lawful handling of that data.
Because Egyptian privacy law places conditions on certain cross-border transfers of personal data, your final production policy and internal operations should be checked against your actual hosting, vendors, and payment flows before launch. (Kennedys Law)
13. Your Rights
Subject to applicable law, you may have rights to:
request access to personal data we hold about you
request correction or updating of inaccurate data
request deletion of personal data in certain circumstances
withdraw consent where processing is based on consent
object to or request restriction of certain processing
request information about how your data is used
To make a request, contact us at salem@researchmena.com.
We may need to verify your identity before responding to certain requests.
14. Children’s Privacy
The Services are not intended for children under 18 unless expressly stated for a specific research study and handled with appropriate consent and legal safeguards.
If you believe that we have collected personal data from a child in a way that is not permitted, please contact us so we can take appropriate steps.
15. Third-Party Services
Our Services may link to or integrate with third-party websites, tools, or services. We are not responsible for the privacy, security, or content practices of those third parties. Their use of data is governed by their own terms and privacy policies.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above. If required, we will provide additional notice of material changes.
Your continued use of the Services after any updates become effective means you acknowledge the revised Privacy Policy.
17. Contact Us
If you have any questions or requests relating to this Privacy Policy, please contact:
salem@researchmena.com
Cairo, Egypt